About shipping for members

If you are a LALÙE member, please log in and place an order to receive free shipping. You can also check the progress of your order on the member page. If you are using the LALUE online shop for the first time, we recommend that you first register as a member.

About product delivery

International shipping is unified by DHL, and you cannot choose the shipping carrier. If you would like to select a shipping carrier, purchase insurance, or receive other additional services, please contact us through our online contact center before placing your order.

About delivery time

We will ship within 1-2 business days after confirming your full payment. Shipping time is approximately 3-7 days. Please note that depending on the region, delays may occur due to force majeure such as traffic conditions or weather.

About special material products

Due to the laws of each country, products made from special materials can only be purchased in LALÙE physical stores.

Information about special fees

*Please note that the above costs are not included in this shop's services. Taxes and related charges incurred by each country's customs authorities (import taxes, duties, fees, etc.). Shipping by carriers not officially affiliated with LALÙE. Costs associated with purchasing transportation insurance and other services.