About member delivery

LALÙE members will receive free shipping if they log in and place an order. You can also check the progress of your order on the membership page. If you are using the LALUE Online Shop for the first time, we recommend that you register as a member.

About delivery of products

International shipping will be unified by DHL, and you cannot choose a delivery company. If you would like to choose a carrier, purchase insurance, or use other additional services, please contact us via our online counter before placing your order.

About delivery times

We will ship within 1-2 business days after confirming the full payment. Delivery time is approximately 3-7 days. Please note that in some areas, delays may occur due to force majeure such as traffic conditions or weather.

About special material products

In accordance with the laws of each country, products made with special materials can only be purchased at LALÙE's physical stores.

Information about special costs

*Please note that the above costs are not included in this shop's services. Taxes and related costs incurred at customs in each country (import taxes, duties, fees, etc.). Delivery by a delivery company other than the official LALÙE affiliated company. Costs associated with purchasing transportation insurance and other services.