About Shipping for Members

LALÙE members will receive free shipping when they log in and place an order. You can also check the progress of your order on the member page. If you are using the LALUE online shop for the first time, we recommend that you first register as a member.

About product delivery

International shipping is unified delivery by DHL, and you cannot choose the delivery company. If you would like to select a shipping carrier, purchase insurance, or receive other additional services, please contact us through our online contact center before placing your order.

Shipping time

We will ship within 1-2 business days after receiving your full payment. Shipping time is approximately 3-7 days. Please note that depending on the region, delays may occur due to force majeure such as traffic conditions or weather.

About special material products

Based on the laws of each country, products made of special materials can only be purchased at LALÙE physical stores.

Information about special charges

*Please note that the above costs are not included in the services of this shop. Taxes and related charges incurred by each country's customs authorities (import taxes, duties, fees, etc.). Shipping by carriers not officially affiliated with LALÙE. Costs associated with purchasing transportation insurance and other services.